Terms of Sale

The Lily Jo Project C.I.C  |  Online Learning Platform, terms of sale    


  • “We”, “Us”, or “Our” refers to The Lily-Jo Project C.I.C and;

  • “You” and “your” refers to the purchaser of goods, services, or content from The Lily-Jo Project C.I.C

We  own The Lily Jo Project Online Learning Platform; including related copyrights, trademarks and business methods; we are in the business of licensing the products to organisations in various markets for the purpose of education.

1. Contract.

1.1 When you sign up to content from us, we grant you a licence (which is limited, revocable, non-exclusive, non-transferable) to listen to, download or stream such content to your computer and/or other device(s) solely for your organisation’s  use. You agree to not otherwise copy, reproduce, distribute or use the content other than as set out in this contract. You must not sell, transfer, lease, modify, distribute or publicly perform the content in any manner and you must not exploit it commercially. You agree to not tamper with the content or create any derivative works therefrom.

1.2 We may terminate your license to use any purchased products if you breach this contract.

2. Trademarks. 

2.1 We own all the trademarks and service marks associated with the Products. We also own all rights and title to copyrights in The Lily Jo Project Online Learning Platform, the techniques and the instructions (“Works”), we hereby grant you a Limited Use License and the right to use the “Works” under the terms of this Agreement. Any training logos, trademarks, Works or other custom content added by Licensee remains the property of Licensee.

3. Payment. 

3.1 All goods and services sold by us are charged in Pound Sterling (GBP).

4. Refunds & exchange.

4.1 Voluntary refunds:

(a) If you work through the first few modules of a course and are not totally happy with it, then we will refund your money. We have a 14 day money back guarantee and refund period.

You must demonstrate that you have participated in the Course by accessing course content before requesting a cancellation of your course membership and refund. A change of mind does not constitute a valid reason for cancellation and request for refund. In considering your refund we may also charge an admin fee at our discretion.

Requests for refunds must be made in writing and submitted to [email protected] within the defined refund period as listed above in section 4.1 (a).

(b) If you receive your money back you must delete every copy of the product and materials that you have downloaded as well as copies you have placed on other devices or media.

4.2 You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.

4.3 If you are entitled to a refund, we will refund your money within two weeks of notice to us and the entitlement arising.

4.4 If you are required to return any goods, you are liable for the cost of returning those goods unless the cost is significant.

4.5 Your refund will be paid in the currency in which it was received by us. If you paid in a currency other than Pound Sterling you may be liable for the costs of exchange.

5. Privacy

5.1 You agree to our Privacy Policy available here.

6. Confidentiality. 

6.1 All confidential information, including, but not limited to, any business, technical, financial, and customer information, disclosed by one party to the other during negotiation or the effective term of this Agreement which is marked "Confidential," will remain the sole property of the disclosing party, and each party will keep in confidence and not use or disclose such proprietary information of the other party without express written permission of the disclosing party.

7. Legally Binding. 

7.1 This is a legally binding contract for the term and total value provided herein. You are permitted to use The Lily Jo Project Online Learning Platform for as long as payments are current. When the term is over, you are no longer permitted to use, and you agree not to use the The Lily Jo Project Online Learning Platform, or any similar variants therein. You are required to and agree to delete all electronic copies stored, or any related materials, from any and all computers within your control. 

8. Jurisdiction. 

8.1 You agree that this Agreement is governed by and shall be construed in accordance with the laws of England, without reference to conflicts of laws principles. Each of the Parties irrevocably submits to the exclusive jurisdiction of the courts of England and Wales for purposes of any suit, action or other proceeding arising out of this Agreement or any transaction contemplated hereby and agrees not to commence any action, suit or proceeding relating hereto except in such courts. You also agree that the parties shall attempt to mediate any disagreement before filing any lawsuit.

9. Force Majeure

9.1 Neither party will be responsible for failure or delay of performance if caused by: an act of war, hostility, or sabotage; act of God; electrical, internet, or telecommunication outage that is not caused by the obligated party; government restrictions; or other event outside the reasonable control of the obligated party. Each party will use reasonable efforts to mitigate the effect of a force majeure event.